Mental Health and Addictions experiencing intermittent phone system issue


(HALIFAX, N.S.) – Nova Scotia Health Authority (NSHA) has been alerted that some people calling the Mental Health and Addictions Intake Service may have received busy signals or their calls were disconnected for portions of the day on Wednesday and Thursday due to technical issues. We are currently addressing these issues. Please note that these issues did not impact the Mental Health Crisis Service or local Mental Health and Addiction offices.

If you or a loved one attempted to contact the intake service and were unable to get connected, please call again at 1-855-922-1122.

As always, if you require mental health or addictions services right away, please contact:

Mental Health Crisis Line 1-888-429-8167 (toll-free)

  • Available 24 hours, seven days a week

Kids Help Phone 1-800-668-6868 (toll-free)

  • Available 24 hours, seven days a week

If you are experiencing an Emergency call 911 or go to your closest emergency department.

For non-emergency health advice from a registered nurse, please call 811.

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Provincial media line: 1-844-483-3344

About Nova Scotia Health Authority

Nova Scotia Health Authority (NSHA) provides health services to Nova Scotians and a wide array of specialized services to Maritimers and Atlantic Canadians. NSHA operates hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers. We work in partnership with community groups, schools, governments, foundations and auxiliaries and community health boards. Visit for more.