Volunteers of NSHA: Meet Daniel MacDougall of St. Martha’s Regional Hospital’s emergency department hospitality program

Daniel MacDougall volunteers with the emergency department hospitality program at St. Martha’s Regional Hospital in Antigonish (Contributed).
Daniel MacDougall volunteers with the emergency department hospitality program at St. Martha’s Regional Hospital in Antigonish (Contributed).

We are pleased to introduce volunteer Daniel MacDougall, who gives his time and energy by being a team member with St. Martha’s Regional Hospital’s emergency department hospitality program. Here are a few questions NSHA has for this committed, consientious volunteer, one of more than 7,000 we're fortunate to have across the province.

MacDougall sat down recently with volunteer resources consultant Soroush Moghaddam to share what he loves about his NSHA volunteerism experience.

Q. What are your activities at the hospital and what do they involve?

A. "Some of my activities at the hospital involve answering questions, greeting patients and visitors, giving directions and directing patients to (the) triage area, as well as chatting with patients and providing comforting measures to patients, such as a warm blanket and Kleenex."

Q. What was your first impression of the hospital and your volunteering position?

A. "My first impression was that the emergency department is a fast-paced environment … I felt I made an impact simply by chatting with patients and they seemed (calmer) afterwards."

Q. Why do you volunteer?

A. "I decided to volunteer at the hospital because I am thinking of applying to medical school in the future and I wanted to see if this career path was right for me. My experience in volunteering at the hospital confirmed my passion to help others and make a difference."

Q. What do you do when you aren't volunteering?

A. "When I am not volunteering, I like to play basketball, golf, tennis, walking my dog, and focus(ing) on my schoolwork."

Q. What has surprised you most about volunteering at the hospital?

A. "One of the things that surprised me the most was how cooperative many patients and visitors (are) despite long waiting times and stress."

Q. What do you wish other people knew about volunteering at the hospital?

A. "I’d like other people to know that by volunteering at the hospital, you are not only benefiting the staff and patients, but you also benefit from it by building confidence and learning new skills."

Q. What would you tell someone who is thinking about volunteering at the hospital?

A. "If you have a caring and compassionate personality and are looking for volunteer experience, then this volunteer opportunity is for you."

Want to learn more about how you can volunteer with Nova Scotia Health Authority. No matter where in the province you live, there are plenty of ways to get involved!

Please visit http://www.nshealth.ca/get-involved/about-volunteering-nsha for more information.