Crisis Response Service
Mental Health

The IWK Health Centre provides children and adolescents throughout the province with specialized mental health and addictions services. To learn more about these services visit the IWK Health Centre website.

Our local Crisis Response Services provide assistance to children, youth, and adults who are experiencing a crisis due to a mental health disorder, harmful substance use or gambling problem. Mental health and addictions clinicians will assist clients on the phone or in-person to provide support, assessment and assistance in developing a plan for intervention. Follow up may include brief monitoring/support, hospitalization, referral to appropriate community organizations or support networks, and collaboration with psychiatrists and other health professionals. Prevention of ongoing or future crisis is a goal of this service.

Location, hours and contact information

Colchester - East Hants areas
Tel: 902-896-2606 or toll free 1-800-460-2110, ex. 42606
Monday to Thursday: 9 a.m. to 6 p.m. 
Friday: 9 a.m. to 4:30 p.m.

Cumberland area
Tel: 902-667-3879
Monday to Friday: 8:30 a.m. to 4:30 p.m.

Pictou County
Tel: 902-755-1288
Monday to Friday: 8:30 a.m. to 4:30 p.m.

How do I access this service?

Call the phone number in your area between the hours listed above. 

The Nova Scotia Mental Health Crisis line is also available to help you or your loved one cope with mental health and addiction challenges in the moment. Call toll-free at 1-888-429-8167 from anywhere in Nova Scotia, 24-hours, 7 days-a-week.